Hearts In Hands provides many kinds of repair services, including:
To apply for home repair services from Hearts In Hands, please contact us at (205) 547-0306. You will be contacted within five (5) business days by a client relations specialist. The client relations specialist will discuss your physical need as well as your financial need in order to determine your eligibility for services and whether you will be required to pay part of the costs of your repairs. If the client relations specialist determines that you may qualify, a home visit will be scheduled to further asses your need. During this home visit, your client relations specialist will discuss your eligibility status, assist you in completing the required paperwork, and explain your expected financial responsibility, if any, for your repairs.
Hearts In Hands, Inc. (HIH) believes that in order to be good stewards of the resources that have been entrusted to us, we must establish guidelines for client eligibility that enable us to carry out our mission of serving the poor and needy in our community who do not have the resources to help themselves. HIH does not discriminate based on race, color, religion, sex, national origin, age, disability or genetic information.
The following guidelines have been adopted for services provided by Hearts In Hands, Inc.:
The following table gives the client eligibility guidelines. These guidelines are based on the Poverty Guidelines published by the U.S. Department of Health and Human Services.
Table 1 Notes: Monthly Income Eligibility Guidelines
Hearts In Hands recognizes that unusual financial or physical hardships can occur. In such cases, the income eligibility limits outlined above might be too restrictive for these particular clients. These hardship exceptions will be evaluated on a cases-by-case basis and may be granted only with the recommendation of the Director of Client Relations and the approval by a majority of the Board of Directors. In all cases, the decision of the Board of Directors is final.