Client Information

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Hearts In Hands offers a variety of home repair services tailored to meet client eligibility, including: building wheelchair ramps, installing handrails, repairing minor roof leaks, replacing water heaters, fixing rotten porches, replacing rotten floors, addressing minor plumbing leaks, securing pest control services, and providing appliances.

To apply for home repair services from Hearts In Hands, please contact us at (205) 547-0306. A representative will reach out to you within five (5) business days to discuss your physical and financial needs to assess client eligibility for our services. If you qualify, we will schedule a home visit to further evaluate your situation. During this visit, we will review your eligibility status and help you complete the necessary paperwork.

Hearts In Hands, Inc. believes that in order to be good stewards of the resources that have been entrusted to us, we must establish guidelines for client eligibility that enable us to carry out our mission of serving the poor and needy in our community who do not have the resources to help themselves. Hearts In Hands does not discriminate based on race, color, religion, sex, national origin, age, disability or genetic information.

The following guidelines have been adopted for services provided by Hearts In Hands, Inc.:

1. Households will be deemed ineligible for services if any resident is physically capable of completing the requested work themselves.
2. Eligible clients must own the home where work is to be performed.
3. Rental and business properties are ineligible for services.
4. Eligible clients may receive a maximum benefit of $1500 annually from Hearts In Hands. Benefits may exceed this limit only with a hardship exception approved by the Board of Directors.
5. The income requirements for an individual client may be waived or adjusted by the Board of Directors only in cases of extreme financial or physical hardship.

The following table gives the client eligibility guidelines. These guidelines are based on the 2024 Poverty Guidelines published by the U.S. Department of Health and Human Services.